General Terms and Conditions:
- Owning a customized artwork piece is so special, so the artist will do her best to provide you with a great experience and an Artwork that will meet your satisfaction.
- A customized piece is your idea of what connects to you deeply, so make sure to fill the Commission request form in as many details as you can.
- The artist voice and style will definitely be incorporated in the painting process.
- A digital Mock up for how the artwork would be will be sent to you for approval before starting the painting process.
- The finished piece might differ slightly from the mock up as I use intuitive marks during my process.
- Progress pictures and updates will be sent to you along the way.
- Changes can be made to the artwork during the process only, I allow only 2 alterations.
- A final Picture of the finished piece will be sent for your approval.
Pricing and Returns
- As commissioning is customizing an artwork specially for you, Customized pieces are priced higher than original pieces listed on my online store.
- All Originals and Commissions purchases are final. If you do not wish to purchase the artwork for any reason, the 50% deposit is strictly non-refundable.
- The artwork then becomes property the artist, transferred to an original and can be used in any fashion without any permission (Displays, shows, marketing and advertising).
- Payment process will be through Bank Transfers (Bank Details will be sent via email upon agreement)
- An email will be sent by the Artist confirming the receipt of the Bank transfer.
- Please note neither the painting or the primary design for the artwork will commence without 50% upfront (Bank Deposit).
- Once the Artwork is complete the remaining 50% should be transferred within 3 days.
- Artwork is only ready for Pick up upon full payment.
Delivering and Shipping:
- Only Pick-Up service is available when the artwork is ready.
- My Studio is currently located in New Cairo, Pick up will be from my studio Sunday to Thursday from 4PM to 6PM.
- The Artwork will be ready with certificate of Authenticity.
- All the Pick up details regarding address and Contact will be sent to you via email.
- Domestic Commissions are only accepted currently, International will be open soon.